SMS Consent Protocols
Clearflo AI conversation flows for SMS consent collection
1Consent Collection Overview
All SMS communications sent through the Clearflo AI platform require explicit verbal consent obtained during live business interactions. This document outlines the standardized conversation flows used by our AI agents for SMS consent collection.
2AI Agent Live Call Conversation Flow
Does this number receive text messages?
AI AgentYes.
CustomerCool, can I send this number a text with a booking link to our calendar?
AI AgentYes.
CustomerGreat let me know when you get it.
AI AgentNo.
CustomerNo worries, would you prefer email?
AI Agent3Internal Team SMS Notifications
Internal team members (owners, sales managers, sales reps, etc.) can voluntarily opt-in to receive automated SMS notifications regarding lead status updates during the onboarding process.
Internal Team Member Voluntary Opt-In
AI Agent sends booking link during live call after receiving consent.
Scenario ContextA booking link has been sent.
Check it out here: linktodashboard.ai
Reply STOP to opt-out.
AI AgentPost call processing determines meeting was booked.
Scenario ContextA meeting has been booked.
Check it out here: linktodashboard.ai
Reply STOP to opt-out.
AI AgentPost call processing determines contact requested to be removed from communications.
Scenario ContextDo Not Contact request received.
Check it out here: linktodashboard.ai
Reply STOP to opt-out.
AI Agent4Required Consent Elements
Must Include:
Never Assume:
5Compliance Contact
For questions about SMS consent procedures or compliance documentation:
support@clearflo.aiLast Updated: July 21, 2025