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Privacy & Security

Privacy & Cookies Policy

Your privacy matters to us. Learn how we protect and handle your information, including our use of cookies.

Privacy Policy

1
Introduction

At Clearflo AI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2
Information We Collect

Personal identification information (Name, email address, phone number)
Business information
Usage data and analytics
Communication data

3
How We Use Your Information

We use the collected information for:

Providing and maintaining our services
Improving our services
Communicating with you
Ensuring security and preventing fraud

4
Data Protection

We implement appropriate technical and organizational security measures to protect your personal information. These measures include encryption, secure servers, and regular security assessments.

5
Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Object to data processing
Data portability

6
SMS Text Messaging

When you provide your phone number and consent to receive text messages from Clearflo AI:

We collect your phone number to send appointment booking links and service coordination messages
Message frequency varies based on your interaction with our services
Standard message and data rates may apply
We will not share your mobile phone number with third parties for marketing purposes
All text messaging opt-in data and consent information will not be shared with any third parties

SMS Opt-Out Instructions

You can opt out of receiving text messages from us at any time by replying "STOP" to any message you receive from us. Once we receive your opt-out request, we will immediately remove your number from our messaging list. You may also contact us at support@clearflo.ai to opt out.

Cookie Policy

1
What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They help us provide you with a better experience and understand how you use our services.

2
Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website.

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website. This helps us improve our services and user experience.

Functionality Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.

3
Managing Cookies

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed.

4
Cookie Settings by Browser

Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies, or to alert you when cookies are being sent. The following browsers provide cookie management options:

Google Chrome - Settings > Privacy and security > Cookies and other site data
Mozilla Firefox - Preferences > Privacy & Security > Cookies and Site Data
Safari - Preferences > Privacy > Manage Website Data
Microsoft Edge - Settings > Cookies and site permissions
Opera - Settings > Advanced > Privacy & security > Site Settings

5
Third-Party Cookies

Our website may also use third-party cookies from trusted partners to help us analyze website usage and improve our services. These third parties are required to keep your information secure and use it only for the purposes we specify.

6
Updates to This Policy

We may update this Privacy & Cookies Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with an updated revision date.

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Contact Us

If you have questions about this Privacy & Cookies Policy, please contact us:

support@clearflo.ai

Last Updated: October 9, 2025